MTN PLS STOP TAKING UR CLIENTS FOR GRANTED

March 2014 I took cell phone upgrade. May 2014 the phone was freezing and sent back for repairs. When I called MTN I was given the run around, until I stopped paying my account. I was billed for services I wasn't using. August 2015 I called MTN to settle account. paid full amount and sent proof. When I called to find out when am I getting back my phone. I was told the account is with norman bisset.<br> When I called the norman bisset I was told I was supposed to pay the money to them not to MTN and that they can't help me as MNT has to transfer the money to them; then they can handle the account. I emailed the proof of payment to them. I was then informed that another monies is still due. I paid the said amount and sent proof. Thus far nothing has happened, when I called the norman bisset I was told that since MTN hasn't cleared the funds to them they will treat the account as if it hasn't been paid. I have been calling MTN for the past 7 months but I always get told that account is with their legal side. they don't have number for their legal. they will send notification to legal and I shud call after +-2 days. 7 months own the linei still call with no joy or hope from MTN. :(:(:(:(