MTN please stop *****ing us

Yesterday I decided to forgive MTN and again I walk to gateway mall MTN to do a SIMSWAP only to find they don't have SIM cards. Like what is really going on with these people a SIM swap can't take the 2 months the worse put is when they make excuses that you disturbed the process because you received calls or SMSes on the SIM card. Yet once you insert a SIM you get promotional messages and calls from them. Some needs to call me today this is the second time I'm writing