MTN- please sort out!

On the 1st February 2018 I received a call from MBD to make payment arrangements on my Mtn account. Please note: that I have no contract/dealings/business with Mtn. I spoke to a consultant at the legal department at Mtn and she advised me to forward an affidavit and a certified copy of my id to the legal department in order for them to investigate which I did. After a few emails and calls to follow up on the investigation, I ended up speaking to Claudette Charles. She was very helpful, patient and polite and sent me an email to confirm the MTN account was opened **********ly and that they (MTN) will close my file with the external debt collectors. So its a month later and I'm still receiving messages from MBD on a daily (Monday to Friday) basis...."R32416.36 due on ur MTN acc. Pls pay urgently. Quote ref: ********** 60313**** when u call MBD INC. on (011) ********** for queries". MBD got hold of my work contact number and have been harassing me at work to make payment arrangements. My manager answers the phone most of the time and the call centre agent will either leave a message with her or drop the call if my unavailable to take the call.I called MBD a few times and explained to them that the account has been closed by MTN and that they should call MTN instead of me and their reply would be that I need to phone MTN and ask MTN to give them a call.

I checked my credit score today and I see that MTN account is listed as a default account.According to MTN the account has been closed, why am I still receiving messages and calls from MBD? Why is the MTN account listed as a default? I'm beyond frustrated and irritated with MTN and MBD. I'm not your middle man Mtn and MBD.Please phone them and sort out your ****, it's because of you that I'm in this mess. I've given you enough time to sort it out and this is becoming a BIG problem for me.