MTN -please listen to your customers' requests.

Despite contacting MTN and visiting a store twice I still am not receiving my monthly invoice/statement via email as I requested. MTN are also now not acknowledging receipt of my payments vis SMS as they used to do. I have no idea as to what the status of my contract account is. The last SMS I received has the reference number: *** sent on 10 April and I have received no email since then.