IM
Inah M
1 reviews | Active since Nov 2013
29 Feb 2016, 10:51
MTN please leave my airtime and data alone
Simply put - my airtime and data just keep vanishing.<br> Here one minute and gone the next. I don't even have to make a phone call for my airtime to move.<br> Yesterday I loaded R15 airtime and 100mb of data. I made no phone calls but my airtime disappeared.<br>
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Replies (1)
MTN South Africa's replyOfficial
29 Feb 2016, 16:52Hello inahm,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. According to our records both your airtime and the data bundle are used on internet. Please contact our Data Support department on 1555 for assistance and advice on how to deactivate any internet automatic updates and background data running.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. According to our records both your airtime and the data bundle are used on internet. Please contact our Data Support department on 1555 for assistance and advice on how to deactivate any internet automatic updates and background data running.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
MTN South Africa's reply29 Feb 2016, 16:52
Official
Hello inahm,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. According to our records both your airtime and the data bundle are used on internet. Please contact our Data Support department on 1555 for assistance and advice on how to deactivate any internet automatic updates and background data running.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. According to our records both your airtime and the data bundle are used on internet. Please contact our Data Support department on 1555 for assistance and advice on how to deactivate any internet automatic updates and background data running.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***