1 reviews | Active since May 2018
MTN Please do not disappoint me! :)
I recently had a problem where my simcard just stopped working. It took a while but the friendly MTN staff got it working again. I was very happy with the service.
I was told that a sim swop had been done. I had not done this myself, neither did I request it. It seems to be a mystery as the sim was not even in a cellphone when this happened.
When my simcard was up and running again all the money I had on the card was gone.
MTN please can you find a way to make it up to me as I did not request this sim swop. I also could have lost a lot more money but thankfully that did not happen.
I used the money on my sim to buy data. It was worth 4gb data to me.
Please can keep me as a happy customer and reimburse what I have lost.
I have always been a very happy MTN customer until now.
Please do not disappoint me! :)
Thanks!
Good day Kerneels,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly contact our call centre @ 135 as we need to establish where your data/ airtime disappeared to.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,
Good day Kerneels,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly contact our call centre @ 135 as we need to establish where your data/ airtime disappeared to.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,
Good day Kerneels,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly contact our call centre @ 135 as we need to establish where your data/ airtime disappeared to.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,
Good day Kerneels,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly contact our call centre @ 135 as we need to establish where your data/ airtime disappeared to.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,
Good day Kerneels,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly contact our call centre @ 135 as we need to establish where your data/ airtime disappeared to.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,
Good day Kerneels,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly contact our call centre @ 135 as we need to establish where your data/ airtime disappeared to.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,