ZM
Zinhle M
1 reviews | Active since Dec 2017
13 Jan 2019, 23:38
MTN please close my account
Good Day,
I have submitted a request for MTN to please close my account numerous times since the beginning of November, this has not been done, can someone please contact me via email and confirm once account is closed. I am being debited for an account I am not using, I sent in my request in time for this account to be closed.
Thank you
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
14 Jan 2019, 12:21 Good day Zinhle
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
I will be investigating this and feedback you.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind regards
Renall Chetty
Complaints Management Team
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
I will be investigating this and feedback you.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind regards
Renall Chetty
Complaints Management Team
Best regards,
MTN South Africa's reply14 Jan 2019, 12:21
Official
Good day Zinhle
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
I will be investigating this and feedback you.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind regards
Renall Chetty
Complaints Management Team
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
I will be investigating this and feedback you.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind regards
Renall Chetty
Complaints Management Team
Best regards,