MTN Play airG subscribtion
Looks like MTN is being ******* again. Starting in March 2017 I keep receiving texts in the middle of the night about welcome to some or other subscription at R2/day. How is this okay. I have never subscribed to anything and now its in the middle of the night. Lately I'm recieving a reminder that I'm subscribed to MTN Play airG @ R3/day. I did not subscribe to this. And when you follow a link to unsubscribe its this airG website with login details that I do not even have or ever registered for. Now you expect me to read the terms and conditions before clicking the "login button" for something I did not agree to. FFS I cannot wait to get away form this thieving company.
Dear Valued Customer,
We acknowledge the receipt of your complaint and apologise for any inconvenience experienced.
Kindly be advised that we have removed the air-g subscriptions from your number as per you requested.
We would like to assure you that we are actively working to improve our service levels.
regards
Mike Ramaboka
Complaints Management Team
Best regards,
Dear Valued Customer,
We acknowledge the receipt of your complaint and apologise for any inconvenience experienced.
Kindly be advised that we have removed the air-g subscriptions from your number as per you requested.
We would like to assure you that we are actively working to improve our service levels.
regards
Mike Ramaboka
Complaints Management Team
Best regards,