1 reviews | Active since Dec 2016

09 Dec 2016, 10:06

MTN PLAY AIRG ****

<p>I received an SMS saying welcome to MTN Play airG! First day FREE then R2/day. Click here to continue : http://airg.com/mtnza or click here to unsubscribe http://m.airg.ca/out - I did not click on any links or subscribe to any such thing. I ignored the message and now recieve an reminder that I am subscribed... which explains why my airtime was disappearing although I was not using it. The unsubscribe button takes you to a non operative page for airG. This is absurd and MTN is clearly in support of such *******s and ****s because you are partnering with these ********. Furthermore... this is why you are losing long time loyal customers at the rate you are...YOUR SERVICE AND REPUTATION HAS BECOME ****!!</p>

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Replies (1)
MTN South Africa
MTN South Africa's reply10 Dec 2016, 22:28
Official

Dear Valued Customer,

Thank you for taking time to raise your concerns with MTN.

kindly be advised that the subscription have been successfully removed from your number ***

We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.

warm regards

mike