1 reviews | Active since May 2017

05 May 2017, 01:11

Mtn Play AirG

<p>I received an sms notification for the last year that I am subscribed to MTN Play airG.</p> <p>The message reads as follows: Reminder: Ur subscribed to MTN Play airG * R2/Day. For help call + ********** 7985. To unsubscribe click here http://m.airg.xa/out</p> <p>I tried several times to unsubsribe, but failed and only today managed to get through to the call center and the service is now cancelled.</p> <p> </p> <p>I was an Autopage customer and was transferred back to MTN after they closed their cell business. It was at this time when the sms's started, which means the subscription was started during the account transfer. I know for a fact it was not me and AirG insists subscriptions can only be done on their website. I've read online sbout the WASP services issues and this was one of them. </p> <p> </p> <p>AirG informed me the account was opened on 6 Apr 2016 using IP 197.79.7.41. You should be able to confirm that this coincides with my account transfer from Autopage. The ip address is used in Berea, Durban and I live in Cape Town and I had not been in Durban for the last couple of years.</p> <p> </p> <p>This AirG subscription was not done with my authorisation and I am asking for a full refund of the charges since it started.</p>

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