SM
Siyanda M

1 reviews | Active since May 2016

07 Dec 2016, 08:47

MTN Play airG

<p>My airtime keeps disappearing. I called MTN and they told me that I am subscribed to AirG</p> <p>I told them I did not subscribe to any services. I told them I had dialled *141*5# to check which content services I am subscribed and there was none</p> <p>I want this subscription removed immediately!</p> <p>This rogue subscription has cost me R2.00 per day for who knows how long.</p> <p>I am deeply disappointed.</p>

0
Replies (2)
MTN South Africa
MTN South Africa's reply07 Dec 2016, 23:13
Official

Dear Valued Customer,

Thank you for taking time to raise your concerns with MTN.

kindly be advised we have managed to deactivate the subscriptions on your number *** successfully and you will receive a message notifying about the deactivation.

warm regards

mike

REQ:***

SM
Siyanda M's update08 Dec 2016, 10:57
Reviewer Update

Thank you for your response

I received the SMS confirming that I have been removed from MTN Play airG