CG
Charlotte G

1 reviews | Active since May 2016

19 May 2016, 08:46

MTN Play airG

<p>I have just received an sms notification that I am subscribed to MTN Play airG!</p> <p>The message reads as follows: Reminder: Ur subscribed to MTN Play airG * R2/Day. For help call +***. To unsubscribe click here http://m.airg.xa/out</p> <p>I did not subscribe to this service! I dialed *141*5# which states I am not subscribed to any such service.</p> <p>I want this subscription removed immediately!</p> <p>This rogue subscription has cost me R2.00 per day for who knows how long.</p> <p>I am deeply unhappy with this development.</p>

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Replies (1)
MTN South Africa
MTN South Africa's reply20 May 2016, 18:22
Official

Dear Valued Customer,

Thank you for taking time to raise your concerns with MTN.

kindly be advised that the request have been sent for the subscription to be removed on your number ,it should take within 2 to 24hrs .

warm regards

mike

REQ:***

Best regards,