1 reviews | Active since Jul 2016

23 Jul 2016, 05:47

Mtn play airG

<p>I have just received an sms notification that I am subscribed to MTN Play airG!<br />The message reads as follows: Reminder: Ur subscribed to MTN Play airG * R2/Day. For help call + ********** 7985. To unsubscribe click here http://m.airg.ca/out<br />I did not subscribe to this service! I dialed *141*5# which states I am not subscribed to any such service.<br />I want this subscription removed immediately!<br />This rogue subscription has cost me R2.00 per day for who knows how long.<br />hoe can this be allowed. Please sort this out and make sure I'm not changed a cent for this </p>

0
Replies (1)
MTN South Africa
MTN South Africa's reply24 Jul 2016, 21:27
Official

Thank you for your post

We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.

We have sent the request to have the service cancelled, you will get an SMS to confirm the cancellation.

Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.

Kind Regards
Siphumezo
REQ: **********