1 reviews | Active since May 2015
MTN phone company
According to them they purchase a rooter to me on contract basis which I never received.. when I ask to see the contract they cant show me, on my side I never sign for any rooter or received any rooter. I been to the police to do affidavit. sent it to them. they deducted the rooter off my account for over 31 months @ nearly R300.00 pm<br> <br> I sent them emails and phone them regally..every time it is a different person with different ideas. I think MTN is one of the worsted suppliers in South Africa...<br> <br> when my phone is one day overdue the eager to switch it off. like now I paid them but my phone is off, am trying to get hold of them now with no success. <br> <br> please assist me with the ****..<br> <br> thanks <br> L.Viviers <br> <br>
Thank you for taking the time to raise your concerns with MTN.
Please accept our apologies for any inconvenience caused as a result of the breakdown in service delivery.
We see from our systems that you were in contact with one of our agents on 13th May. We trust that all is now in order.
Regards
Mary
REQ:***
Thank you for taking the time to raise your concerns with MTN.
Please accept our apologies for any inconvenience caused as a result of the breakdown in service delivery.
We see from our systems that you were in contact with one of our agents on 13th May. We trust that all is now in order.
Regards
Mary
REQ:***
