TD
Tiaan D
1 reviews | Active since Sept 2019
01 Sept 2019, 09:25
MTN payments
After updating my banking details, they still tried deducting my montly installment from my old bank account, now the bank charged me for a bounced payment. Now mtn won't refund me the amount that I was charged with for the bounced payment. According to them it's not their fault.
Helpful (0)
Replies (2)0
Replies (2)
MTN South Africa's replyOfficial
02 Sept 2019, 10:21Good day Thank you for bringing this matter to our attention. We apologize for the delayed response and for any inconvenience incurred. We will investigate and provide you with feedback.
Warm Regards
Sizwe Schoeman Complaints Management team
Warm Regards
Sizwe Schoeman Complaints Management team
Best regards,
MTN South Africa's reply02 Sept 2019, 10:21
Official
Good day Thank you for bringing this matter to our attention. We apologize for the delayed response and for any inconvenience incurred. We will investigate and provide you with feedback.
Warm Regards
Sizwe Schoeman Complaints Management team
Warm Regards
Sizwe Schoeman Complaints Management team
Best regards,
TD
Tiaan D's updateReviewer Update
27 Sept 2019, 07:24Good day, any news? I'm still waiting for feedback? Its been 25 days.
TD
Tiaan D's update27 Sept 2019, 07:24
Reviewer Update
Good day, any news? I'm still waiting for feedback? Its been 25 days.