JE
Jaco E
1 reviews | Active since Aug 2014
17 Nov 2020, 09:55
MTN - Pay for ITEMISED BILLING but do not receive same!!!! - Kick off users of their WEB PORTAL WITH NO EXPLANATION!!!
I've been an MTN Customer for my whole adult life - More than 20 years Same Number! * I've been an MTN ACTIVE user for as long as I can remember. * MTN Active has several functionalities which I require especially with regards to Itemised billing. * For some time now I've been kicked off the MTN Active website - no amount of telephone calls to MTN has resulted in a favourable answer - the best I could get was that my cell nr is not compatible???? * To add insult to injury my cellphone bill that was emailed to me this month did not include my itemised billing which I pay for!!!!
I will have no choice but to switch to another more CAPABLE and CUSTOMER SERVICE ORIENTED network in future!!!!
Helpful (0)
Replies (0)0
Replies (0)