MTN PAY BACK THE MONEY ***

Item: MTN South Africa
Rating: 2
Author: Sipho M

Hi MTN Call *** Why is my account being billed I migrated my number to prepaid and my contract expired on 27th of December please refund me my R607.80 that was debited on 31st of March 2016 from my account. here are my details below. PAY BACK THE MONEY MTN number: *** Postal Address: 7843 Zone 2 diepkloof Name and Surname: Sipho Masoka Bank Name: ABSA cheque account ***

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MTN South Africa's replyOfficial

06 Apr 2016, 15:14

Hello SMasoka,

Thank you for bringing this matter to our attention.

Please accept our sincere apologies for any inconvenience caused. Kindly note that a request for credit has already being logged by our Retentions department however we have escalated this matter.

Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.

Kind Regards
Itumeleng
REQ:***

MTN South Africa's reply06 Apr 2016, 15:14

Official