FS
FARZANA S
1 reviews | Active since Jan 2015
24 Feb 2016, 13:50
MTN PAY BACK MY MONEY
TO WHOM IT MAY CONCERN<br> <br> REF NUMBER *** <br> <br> i laid a complaint on hello peter on the 18th of february regarding my incorrect billing....i received a reply from ayanda giving me the above mentioned reference number. everyday i phone the call centre tells me that the query has been resolved and im getting my money back however nothing has been processed and i need my money into my bank account before the 1st march as i have other debit orders going off....please can i have my money back i am sick and tired of continuosly calling and getting the same story everyday
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
25 Feb 2016, 20:03Hello farzana14,
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
The funds will be available to your bank account, the request to process the R3028.87 was submitted today the 25th reference number: ***.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
The funds will be available to your bank account, the request to process the R3028.87 was submitted today the 25th reference number: ***.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
MTN South Africa's reply25 Feb 2016, 20:03
Official
Hello farzana14,
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
The funds will be available to your bank account, the request to process the R3028.87 was submitted today the 25th reference number: ***.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
The funds will be available to your bank account, the request to process the R3028.87 was submitted today the 25th reference number: ***.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***