1 reviews | Active since Jul 2014
MTN pay as go
<p>I am a pay as you go client of MTN. I have realised a pattern that when I have around R15.00 left on my airtime I am unable to make a call. I have observed this for quite sometime now, and I do not understand why I may not be able to use all my airtime until I am left with a zero balance. Right now I am left with R16.08 airtime but I get the response that I should reload airtime in order to be able to make a call. CAN MTN PLEASE EXPLAIN!</p>
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
kindly be advised that when you get such error please turn the flight mode off and on again, this helps to minimize the impact.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ: **********
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
kindly be advised that when you get such error please turn the flight mode off and on again, this helps to minimize the impact.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ: **********