SP
Stephen P

1 reviews | Active since Jun 2021

22 Jun 2021, 12:15

MTN Pathetic service with 2 new Business contracts (Incompetence)

Langa Sibanda - *********** Specialist: Integration C: +***6

PATHETIC service with 2 new Business contracts - it took 4 months for this person to get our Applications approved, after shouting and screaming the following: - She claimed our business was de-registered ! We sent proof it is not the case, 3 weeks later still no joy. Then I noticed she entered our Company Reg no incorrectly, within 1 day Applications approved ! - The existing numbers were supposed to be transferred, not done ! After several emails she apologized, and said we should pay R250 per number. We did this against out better will, but still today these numbers are LOST !

I have NEVER in my life experienced anything like this, and want to Name & Shame this person : Langa Sibanda Specialist: Integration C: +***6

I lodged a complaint with MTN Customer services, until today not even a response from them. I am SOOOOOOO not an MTN supporter anymore, been with them from 1996 !! One person spoiled 26 years of good service !

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