1 reviews | Active since Jun 2015
MTN pathetic service ever!!!!!!
Having moved from Telkom Mobile when MTN first released their LTE sim cards,I thought my mobile device experience would improve.I had been with Telkom mobile for almost two years and most of my clientele only have one contact number which is my MSISDN number.It so happened a month ago that I woke up one sweet Monday morning to a hot cup of coffee and no network on my mobile device.The signal bars were full but my sim card was not connected to the MTN network.Thinking it was a quick fix,I simply went to one of their outlets in Fourways and was informed that I could not be assisted because the company was on strike.I tried another outlet a week later and many other days to come like i had nothing else to do and was told in many branches that i could not be assisted.Finally I was told to purchase a sim card and do a sim swap to fix the issue a week ago.As MTN tried to do the swap,my sim card profile was not in the system anymore.But I just ported the damn number 3 months ago and have been using it for a while.This has greatly disrupted my business.For my details and to assist send and email to [Email Removed]
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Wenzile Masina
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Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
An email has been sent to you please respond as soon as you can so that this matter can be resolved.
Thank you
Wenzile Masina
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