MTN pathetic service delivery and billing team, along with the managers

I have given MTN 9 months to sort their dramas out. Due yo being ill and dealing with my own diagnosis. I am so tired of service providers who do not deliver. Numerous call, messages left for management to call me back, escalations and still no resolve. In December I was billed incorrectly and requested MTN to resolve the issues. Before the next debit runs. For 3 months thereafter MTN continued to bill incorrectly and messed up my life cover debit orders and my bank account. After the last escalation, I requested they stop debit till they fix the error. 31 August 2022 I get an sms my line will be disconnected. To date no call. I called the 135 number and you cannot get through to anyone to assist. I eventually dialed another number, and got through. Requested a manager to call me. And specifically told the consultant the manager must call me on my cell. This manager Zakiya calls me on my work landlines after i left the office.. Talk about people who really don't care about customer service. Pathetic lack of service, no accountability for their wrong actions. How is MTN still running at this stage. MTN messed up my credit rating and my bank account,yet still no fix for there error. Definetly not client centric., no treating clients fairly. No putting clients first.

I will never ever support MTN again.