MTN PATHETIC SERVICE

My MTN account reflects in arrears even after the legal department confirmed receiving all my payments made from December 2022 up until March 2023. My line has been suspended for the second time this year and even though MTN confirmed in writing that my MTN account is up to date. Since the beginning of this year i have had this same problem with MTN. They are not updating my account to reflect that my payments have been received and is up to date. I have spoke to so many "service champions" and the service is pathetic, as i sit with the same problem month after month. I requested that a manager call me, however i have not received feedback. I am furious with MTN. Your service really sucks and i cannot wait for my contract to come to an end.