RN
Rita N

1 reviews | Active since Dec 2014

27 Sept 2016, 10:24

MTN Pathetic Service

<p>I contacted MTN as my airtime was being used up, instead of Data, i found out from MTN, after my first 2 calls were dropped by an inefficient customer service consultant, that i had been paying an amount of R3.50 daily, 2 times a day, up to 4 times a day, for some unlimited Gaming via Gamifive - i asked for this to be stopped i was told to unsubscribe in the same manner that I had subscribed, i told Nokuleko that i had not subscribed at all, all i heard was gibberish as the line was son bad, i told her more than 50 times that the line was bad, and gave her my office number to call, to no avail, i am sick of MTN, and their bad customer service, and i want a refund, without any proof whatsoever, they should not have taken my airtime at all, i am still waiting for someone to call me via the landline - BS service!!!!!</p>

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