MTN PATHETIC SERVICE

I recently upgraded my mtn contract and took out a Samsung note ***9.firstly bad service from the Glen branch where the supervisor couldn't assist in locating which store has stock but rather say you can go check yourself for the handset at other stores, then Theo from the other branch assisted me professionally, however a few days later contract was wrong my account was blocked, I THEN RETURNED TO UNBLOCK IT AND EVERYTHING WAS PROMISED AS IT WILL BE OKAY ADN YOU WILL GET BILLED R408.93 and now I get billed R987.98.first off you cant get hold of customer care on 808 even the stores cant get hold of there customer care! so who are we as clients? If they cant get hold of there own departments. I would like urgent feedback regarding my account being double debited by looks of it as im still waiting for someone to call me back regarding. If that's the case and I get no joy please take your handset back refund my account and I will gladly move to Vodacom whom I being with for 4 years and never had problems like this.