1 reviews | Active since Oct 2015
MTN - Pathetic Service
<p>I've upgraded my cellphone contract in September 2016 to a new Huawei P9 Lite with 30G of free data for the first month. Everything went fine till after the free data expired. My airtime and data would start "dissapearing" without any logic explanation. I've contacted the MTN Call Centre and Technical Department on numerous occasions with the same results - please restrict your background applications. This has been done over and over again with the same results. I even went to their East Rand Mall and East Gate Branched to have the phone's settings redone. One of their Regional Managers, Reuben, assisted me at East Rand Mall but could'nt resolve me issue. he even imp**** that i was using my phone to call my own cellphone number. My airtime and data is still dissapearing and even the vouchers that I use to recharge is lost without me using it. This is totally unacceptable and MTN is not capable to resolve my issues satisfactorily. I've really lost faith in them as a network and would never recommend anyone to make use of their services. I'm planning to approach the National Consumer Council to assit me to have this contract cancelled.</p>
