MTN PATHETIC CUSTOMER SERVICE

Good day,<br> <br> Please note MTN a month back went on strike of which it had been the month I required to do the cancellation of my contract. I tried on numerous occasions to cancel but to no avail I received no response.<br> <br> My only resort was email of which I sent on the 11/06/2015 upon which also numerous follow ups I only receive a response on the first of July...Of which I was provided with forms via email that I required clarification with but to no avail I did not receive assistance herein either.<br> <br> Never the less I queried with my personal legal liasons of which I ended up completing the forms & submitted accordingly.<br> <br> I sent numerous emails of which I received TO DATE NO RESPONSE.<br> <br> it will be to months from the start of this process & I have received no even a phone call.<br> <br> To top it off I was billed more than my instalment this month. If my contract has recurred due to MTN's incompetence there is going to be a much bigger problem, Hopeful this will get their attention now!<br> <br> Regards,<br> Anneline