DL
Dewet L
1 reviews | Active since Oct 2012
02 Dec 2018, 13:47
MTN pathetic
Tjis is the most pathetic company. I asked for help with my BF 2016 upgrade options. For 2 weeks I have been struggling via all channels. Now o ly they respond on 02/12/2018 with it was available till 30/112018. Is this stipid or what. MTN you are losing your grip. Please advise where I can close my contract.
I am not willing to pay uou for such service.
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MTN South Africa's replyOfficial
03 Dec 2018, 07:42 Good day Dewet Thank you for bringing this matter to our attention.
We are terribly sorry for the inconveniences that you experienced because of this. We completely understand the frustration it causes.
Please can I have the cell phone number for the dispute to be investigated.
Rest assured, it is not our intention to displease you.
Warm Regards Roanne Juggannadh Complaints Management Team
We are terribly sorry for the inconveniences that you experienced because of this. We completely understand the frustration it causes.
Please can I have the cell phone number for the dispute to be investigated.
Rest assured, it is not our intention to displease you.
Warm Regards Roanne Juggannadh Complaints Management Team
Best regards,
MTN South Africa's reply03 Dec 2018, 07:42
Official
Good day Dewet Thank you for bringing this matter to our attention.
We are terribly sorry for the inconveniences that you experienced because of this. We completely understand the frustration it causes.
Please can I have the cell phone number for the dispute to be investigated.
Rest assured, it is not our intention to displease you.
Warm Regards Roanne Juggannadh Complaints Management Team
We are terribly sorry for the inconveniences that you experienced because of this. We completely understand the frustration it causes.
Please can I have the cell phone number for the dispute to be investigated.
Rest assured, it is not our intention to displease you.
Warm Regards Roanne Juggannadh Complaints Management Team
Best regards,