SV
Sarel V
1 reviews | Active since Sept 2010
18 Sept 2024, 14:45
Mtn pas the bug
I receive my data bundle sim for 200gig..it was activated on the 2nd of September. It only last till the 12th Septemper. I am the only user en I use it for internet and netflix only. Its impossable that the prorata amount of 190 gigs they gave me can be finished in a few day. I dont get support at all. I wanted to upgrade because i need the internet but the same. No support. They say they cannot upgrade my package because its in the first month of my contract. But what does the contract help if it is worth nothing or dont even last half a month? I am not happy with there serice at all. When i receive my package there was a problem with the courier as well. Their biometrics did not work and they refuse to hand over my sim with my proof of residence and copy of my ID. After a hour they deside to do a manual delivery. So from day 1 I got a problem with their service.
Best regards
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Sarel V's updateReviewer Update
18 Sept 2024, 14:47If they want to sort this they are welcome to call me otherwise they must cansel my contract for free. Not as they told me that o must pay R600 to cancell my contract.
SV
Sarel V's update18 Sept 2024, 14:47
Reviewer Update
If they want to sort this they are welcome to call me otherwise they must cansel my contract for free. Not as they told me that o must pay R600 to cancell my contract.