MTN PAROW CENTER UPPER OVERCHARGE IN ACCOUNT

I recently opened an additional contract with MTN PAROW CENTER (UPPER LEVEL) in CPT.

I opened a R149 contract but i have been charged R349 for the past 3 months. I contacted MTN several times with my query being investigate since January. I was told today 20/02 after another call with MTN Call center that the store at which i opened the contract added additional data fees which i had not requested.

Earlier to this when i contacted the MTN Parow store in January i spoke to Melanie and she advised that she would contact MTN directly as they are unable to do anything from there side.

I am highly disappointed and annoyed as no one has gotten back to me and the MTN PAROW store fails to answer calls. I refuse to pay more than double for a contract each month.

Can some urgently contact me

Thanks!