1 reviews | Active since Oct 2013
It's so unfortunate that supposed qualified staff do not know how to deal with their customers. Shirmel, the apparent new store manager (her words) seems to lack any kind of customer satisfaction skills unlike her predecessor Michael. I have been using this store for about 12 months now as I have struggled to find any MTN store with half decent staff who actually care about their clients. Michael was fantastic and it was worth the drive from Gardens to Paddocks just so I could get what I required. He has unfortunately gone and Shirmel is supposedly his replacement.... I went to the store recently and she was sat typing on her phone, she was the only person there. I started to talk but she carried on typing and ignored me, I waited for maybe 15/20 seconds, she still did not look up. She took a break in her typing for a split second so I asked her if she was now free to talk to me? Her response \Not Really!!"I left"
Best regards,
Best regards,
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