MTN PACKAGE

26 October 2018 29 October 2019

You have now changed the date of the roll over of the packages two years in a row and advanced them by a week each time. This means I am out of pocket in terms of my package for half a month/ two weeks. My debit order date has not changes by two weeks so you as a company have now "taken away" from me two weeks of package. I expect to be refunded two weeks of my package failing which I will escalate this matter to the necessary oversight authority.

Thank you.