1 reviews | Active since Dec 2016

16 Dec 2016, 13:10

Mtn Paarl Mall

<p>Die swakste service ooit </p> <p>Wag twee weke amper drie weke lank vir ****rak </p> <p>En hulle kom nie terug na hul kliente </p> <p>Die kliente moet agter hulle loop</p> <p>Nee Dankie</p> <p>Mors my kosbare tyd</p> <p> </p> <p>Nooit weer nie !!!!!</p> <p> </p> <p> </p>

0
Replies (1)
MTN South Africa
MTN South Africa's reply16 Dec 2016, 22:40
Official

Dear Valued Customer,

Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.

We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.

Please be advised that this has been escalated to the Regional Management to take corrective measures in accordance with our Service level agreements, and you will be advised of the outcome.

Warm regards,

mike

REQ:***