gR
gordon R

1 reviews | Active since May 2016

10 May 2016, 13:11

Mtn owes me money

<p>I took out a data contract with mtn(acc no. A***) I was told and it is written on all my statements (credit limit) that I would never pay more than R4000 a month. Januarie 2016 mtn draw R13 933.25 out of my bank acc. No matter how manny emails or vissets to mtn, I cant get a response from them. Mark v.d.Berg ***) from mtn Bloemfotein said he would look into the problem but nothing.</p>

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Replies (1)
MTN South Africa
MTN South Africa's reply19 May 2016, 11:08
Official

Thank you for your post.

We sincerely apologize for any inconvenience you may have experienced with our service.

The credit has been passed to the account for the data charges. The refund for R430.14 has requested to be refunded to the bank account.

Kind Regards,

Alice van der Merwe

REQ:***