aM
adam M

1 reviews | Active since Jun 2016

16 Apr 2018, 16:01

MTN overcharge..careful how you recharge

Again MTN....you never cease to amaze me. Here we go. I wish to purchase a weekly data bundle. A 2gig to be precise. Now, if I go through the easiest recharge system you have...that will cost me R260 plus bank charges etc. Yet if I go an buy R99 airtime I can change that to the same 2gig bundle.

After a call to find out why one is 150% more than the other...this needs to be escalated as no one knows in your call center...what a *******. Really people.. is this how you run a business. Disgusting, and yet here we are held over a barrel as all of the telecom companies in this country are as bad as each other.

Let's see how this can be explained... looking forward to hearing from you

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Replies (1)
aM
adam M's update17 Apr 2018, 07:11
Reviewer Update
Pls supply me an email address for me to attach screen shots. The date was yesterday, 16 April 2018