1 reviews | Active since Jul 2013
MTN OVERCHARGE AND DONT HONOUR WARRANTIES
<p>I moved my cell phone contract to MTN in March and was given the new Blackberry Prive.</p> <p>Within the first week the Blackberry froze and was returned for replacement which took two weeks.</p> <p>At the end of the first month I received a bill approximately 50% higher than the contract signed. When queried no information could be provided. Many emails were sent with no response. </p> <p>The new phone remained in the box as I requested to cancel the contract and return the handsent.</p> <p>Four months later having been overcharged for data (which they omitted to load as part of the contract) and no response from MTN, I decided to use the handset. Three days later having used the phone for calls only, the phone froze again. I returned the phone to be told two weeks later that they will not be honouring the warranty on the phone.</p> <p> </p> <p> </p>
