1 reviews | Active since Jan 2016
Mtn over charged my account above credit limit again
<p>please see that my mtn account was again overcharged, above my R1600.00 credit limit, to the amount of R2502.52</p> <p> </p> <p>Previous time was 5 months ago, and mtn resolved it within the day. </p> <p>Shj jooste</p> <p>id. ***</p> <p>account no. A***</p> <p>***</p>
Good Day basjanjooste,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly be advised that as per our records the matter has been attended to and it has been resolved.
Rest ***ured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards,
Zukiswa
REQ:***
Good Day basjanjooste,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly be advised that as per our records the matter has been attended to and it has been resolved.
Rest ***ured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards,
Zukiswa
REQ:***