JL
Johan L
1 reviews | Active since Apr 2012
10 Mar 2015, 13:55
MTN Out of Stock Again
I have 7 cellphone contracts with MTN and every time I want to upgrade a contract the cellphone I want is out of stock. It seems that the marketing people compiling the Yello Trader and the logistics people supplying cellphones to the MTN shops don't work together. I visited 3 MTN SP stores and all tell the same sad story. What does one have to do to get stock?
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Replies (1)
MTN South Africa's replyOfficial
13 Mar 2015, 14:12Hello jlehmann,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
An upgrade was done on 12/03/2015.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
An upgrade was done on 12/03/2015.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
MTN South Africa's reply13 Mar 2015, 14:12
Official
Hello jlehmann,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
An upgrade was done on 12/03/2015.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
An upgrade was done on 12/03/2015.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***