MTN operate a Black Hole for ***

<p>The filthy. non-existent service continues with MTN. Why do you people provide a support email address in the form of ********** when clearly no-one cares to respond ? This is a black hole as all I ever receive is read receipts and zero feedback! My issue is extremely simple: Once more you people are *****ing up the billing on account Ref. #: A ********** by charging me for both Data + an SMS bundle that is already included in the monthly subscription fee. I am still awaiting feedback to my email sent over two (2) weeks ago with resolution to this issue, however clearly you people can't be bothered to respond. I want the CEO's contact details to resolve this issue because clearly not a single MTN employee could be bothered to render service to the very customers who are paying their salaries every month. Epic fail MTN! </p>