1 reviews | Active since Jan 2014
MTN ONLY RESPONDS ON HELLO PETER BUT DOES NOTHING
***<br> Att: ALICE VAN DER MERWE<br> <br> You have responded on Hello Peter on the 16.09.2015 asking me to forward you my contracts which I did immediately - Its 2 WEEKS that my account has been suspended yet monthly contract payments have been made - You have not responded to my email sent to [Email Removed] as yet - Does MTN only respond to queries when it is posted on Hello Peter - If my account is not sorted out by the close of business today 25.09.2015 - Take this as notice of termination of contracts both personal and business<br> I will be contacting your CEO Mr Mteto Nyati about this poor service <br> <br> Personal Acc: K*** <br> Business Acc: N***<br> <br> NB: MTN only responds to these queries on Hello Peter to avoid bad publicity but does nothing about the queries/compliants
Thank you for your post.
Please accept our apologies for the delay experienced.
We have referred the matter to the Accounts department for urgent attention. They will investigate this and revert to you directly with feedback .
Regards
Nompumelelo
USD REQ:***
Thank you for your post.
Please accept our apologies for the delay experienced.
We have referred the matter to the Accounts department for urgent attention. They will investigate this and revert to you directly with feedback .
Regards
Nompumelelo
USD REQ:***
