MTN Online Useless Team

Thumbs up to Mike Ramaboka for making an effort to ressolve my dysfunctional upgrade the second star is for you however the relevant agent who initially helped on my upgrade also need help so shee can get my contract cancelled since she said it's the only way to resolve this but I see this Online team as useless because they only know how to bring the clients but can't keep them satisfied also they can't be contacted directly instead a message is send to them so they can call but that will never happen if it's a problem which needs their attention which makes this department useless.I have got names of useless agents and their useless supervisors from the Online1 team whom i am going to publish on my next post if my matter is not resolved. It have been 6 months now waiting for an upgrade which was never invoiced to the courier now it's a mission to rectify it ,yet MTN makes sure they take my money every month.