RS
Rowhill S

1 reviews | Active since Jun 2018

19 Jun 2018, 10:31

MTN ONLINE SHAM

As a loyal MTN contract holder for the past 12 years, I went to MTN online to look for an Apple deal as my upgrade was due, I found an excellent deal that immediately caught my interest, I then went to the East Rand Mall branch to upgrade but to my disappointment was informed that this was an online special and not available instore, I then went back online to create my account to order, strangely once my account had been created the special advertised was no longer available, I have two photos of the advertised special taken on different dates showing the phone was in stock and available in white.After phoning customer service I was informed that nothing could be done, this is false advertising with a quick cover up of which I am not happy with.Is this the kind of ***** service MTN is offering there customers?????.I feel this is ********* business practice and hope that MTN will have the decency to contact me.This questions my loyalty to MTN in a big way.

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Replies (1)
RS
Rowhill S's update20 Jun 2018, 08:55
Reviewer Update
Please inform me if the advertised deal will be given to me, as I don't want to waste my time going through to the dealership and being told they are unable to assist me again