mtn online contract
<p>am having a contract with mtn for 3 months</p> <p>they take more money then they suppose to</p> <p>i call them every time to ask why so much money</p> <p>april month i called they told me its a admin fee but may month the same thing</p> <p>june i was told that i got 2 contracts with them.what he hell is that?</p> <p>then i got a ref: number ********** 22 that someone will call me back that i should give this number it a month now</p> <p>still nothing!!!!!</p>
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MTN South Africa's replyOfficial
05 Jul 2017, 23:02Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly reply with your account or ID number in order to investigate and resolve your problem accordingly.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
warm regards
mike
Complaints Management Team
Reference Number: ***5
Best regards,
MTN South Africa's reply05 Jul 2017, 23:02
Official
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly reply with your account or ID number in order to investigate and resolve your problem accordingly.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
warm regards
mike
Complaints Management Team
Reference Number: ***5
Best regards,