MTN one month no help.

On the 28th of December I lodged a complaint regarding my invoice for January. Earlier the month I switched to a different data package which I found on "black friday" R199 for 100GB of data.

My invoice and itemised billing was completely wrong, I was being charged almost 4 times what I should have been charged.

I called on the 28th and received reference number ***.

No one has helped me since.

I've been calling every 4 days and every time it gets escalated and sent to a "team manager".

I've just received February's invoice and that too is wrong.

Very keen on just cancelling, but afraid I still wont get my money back.