MW
Meagan W

1 reviews | Active since Jul 2011

03 May 2023, 08:23

MTN - Once again *********** the poor.

Once again I am having the same issue with MTN as in the past... This is the worst ****ing company to do business with. I am beyond ****ed off! On the 11th of March, I cancelled my contract for my number ***, which was due for renewal in January already. I have confirmation of cancellation, even an e-mail stating that I am now on prepaid.....but still they went and debited my account this month... and to top it off, they debited an even bigger amount than was the contract amount. This is ****ing pathetic.....absolutely no customer service what so ever. I want my money refunded today, or I will reverse all my payments for the past 6 months. It is unacceptable that you think you can get away with this. I am convinced that they do this intentionally, and hope that people will just let it go. I will not let it go, I will put it on every public platform what it is that you are about! Bunch of *******.

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Replies (2)
MW
Meagan W's update04 May 2023, 11:01
Reviewer Update
I am not at all surprised at the lack of urgency from MTN in dealing with this issue I have, as it is their usual practice to take peoples hard earned money and line their own pockets. I am going to make it my mission to ensure that everyone I come into contact with as well as the ombudsman, is aware of this practice.
MW
Meagan W's update09 May 2023, 11:48
Reviewer Update
CAN SOMEONE PLEASE ASSIST ME!!!!!!