1 reviews | Active since Nov 2018
MTN once again Pathetic
Never ever even think to join MTN SA. Pathetic, unaccesptable, ******, uns****ed and absolutely no customer or after sale service.
This is my second negative experience with them. They don’t know how to resolve an issue. Keep on revering you to Istore. Then I receiving emails from them that now they can assist me with a reverence number. Again when I got to the store they cannot assist me. Even the reverence number is unknown. One email says my phone is blacklisted. When I ask how? As I never blacklisted it, the next email says the phone was never blacklisted???? Again I am asked to go to a store for assistance. I am done and tired of MTN. I never should have taken out a contract with them. I was even called a “you white people” in store because I am unsatisfied
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note I called you trying to offer assistance, but you declined it and ended the call.
Rest assured, it is not our intention to displease you.
Warm regards,Mazwi ZumaComplaints Analyst
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note I called you trying to offer assistance, but you declined it and ended the call.
Rest assured, it is not our intention to displease you.
Warm regards,Mazwi ZumaComplaints Analyst
