1 reviews | Active since Dec 2015
MTN once again
<p>I have been trying to call MTN to get insurance on my phone on the number they gave me. But every time I call I either get cut off or they don,t recognise my number. If there is a number to press to speak to an operator I have never got that far. Then I tried on line to get them to call me..... that was last week still no responce.</p>
Good day Merle,
Thank you for your post.
We are terribly sorry for the inconvenience that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that the matter has been escalated to the Insurance management team for urgent attention and to contact you back with feedback.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you and to restore your faith in us.
Regards,
Ayanda
REQ: **********
Best regards,
Good day Merle,
Thank you for your post.
We are terribly sorry for the inconvenience that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that the matter has been escalated to the Insurance management team for urgent attention and to contact you back with feedback.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you and to restore your faith in us.
Regards,
Ayanda
REQ: **********
Best regards,