TA
Teboho A
1 reviews | Active since Mar 2026
23 Mar 2026, 19:42
MTN ***** on my account – legal action next
R2500 unauthorized debits, cancel my contract or face legal action
Helpful (0)
Replies (1)0
Replies (1)TA
Teboho A's updateReviewer Update
23 Mar 2026, 19:46This is outright ***** and gross negligence from MTN.
I cancelled my month-to-month home router in December 2025 and took a pocket router on a 24-month contract. MTN confirmed the cancellation yet I am now being targeted with repeated unauthorized debit attempts of R2,500 that do not match my contract and do not exist on my MTN profile.
Multiple calls, store visits, and queries have gone nowhere. Your own staff have told me this “looks like *****,” yet MTN has done NOTHING to stop it.
Because of MTN’s failure:
I am forced to move my salary every month to avoid losing money
I am now considering changing my bank account entirely
I will have to update ALL my debit orders (car, loans, insurance) a direct inconvenience caused by MTN
I never authorized this debit, yet Capitec Bank claims it appears “approved.” This points to serious issues within MTN’s systems and handling of customer information.
Let me be clear: I will not suffer financial disruption because of MTN’s incompetence.
My final demands:
Immediately stop all *****ulent debit attempts
Provide a full explanation and proof of this R2,500 charge.
Remove any unauthorized debit mandates linked to my account
Cancel my 24-month pocket router contract (30 Dec 2025) with NO penalties
If this is not resolved urgently, I will escalate this matter legally for *****, unauthorized use of my banking details, and damages caused.
MTN, fix this before it goes further.
I cancelled my month-to-month home router in December 2025 and took a pocket router on a 24-month contract. MTN confirmed the cancellation yet I am now being targeted with repeated unauthorized debit attempts of R2,500 that do not match my contract and do not exist on my MTN profile.
Multiple calls, store visits, and queries have gone nowhere. Your own staff have told me this “looks like *****,” yet MTN has done NOTHING to stop it.
Because of MTN’s failure:
I am forced to move my salary every month to avoid losing money
I am now considering changing my bank account entirely
I will have to update ALL my debit orders (car, loans, insurance) a direct inconvenience caused by MTN
I never authorized this debit, yet Capitec Bank claims it appears “approved.” This points to serious issues within MTN’s systems and handling of customer information.
Let me be clear: I will not suffer financial disruption because of MTN’s incompetence.
My final demands:
Immediately stop all *****ulent debit attempts
Provide a full explanation and proof of this R2,500 charge.
Remove any unauthorized debit mandates linked to my account
Cancel my 24-month pocket router contract (30 Dec 2025) with NO penalties
If this is not resolved urgently, I will escalate this matter legally for *****, unauthorized use of my banking details, and damages caused.
MTN, fix this before it goes further.
TA
Teboho A's update23 Mar 2026, 19:46
Reviewer Update
This is outright ***** and gross negligence from MTN.
I cancelled my month-to-month home router in December 2025 and took a pocket router on a 24-month contract. MTN confirmed the cancellation yet I am now being targeted with repeated unauthorized debit attempts of R2,500 that do not match my contract and do not exist on my MTN profile.
Multiple calls, store visits, and queries have gone nowhere. Your own staff have told me this “looks like *****,” yet MTN has done NOTHING to stop it.
Because of MTN’s failure:
I am forced to move my salary every month to avoid losing money
I am now considering changing my bank account entirely
I will have to update ALL my debit orders (car, loans, insurance) a direct inconvenience caused by MTN
I never authorized this debit, yet Capitec Bank claims it appears “approved.” This points to serious issues within MTN’s systems and handling of customer information.
Let me be clear: I will not suffer financial disruption because of MTN’s incompetence.
My final demands:
Immediately stop all *****ulent debit attempts
Provide a full explanation and proof of this R2,500 charge.
Remove any unauthorized debit mandates linked to my account
Cancel my 24-month pocket router contract (30 Dec 2025) with NO penalties
If this is not resolved urgently, I will escalate this matter legally for *****, unauthorized use of my banking details, and damages caused.
MTN, fix this before it goes further.
I cancelled my month-to-month home router in December 2025 and took a pocket router on a 24-month contract. MTN confirmed the cancellation yet I am now being targeted with repeated unauthorized debit attempts of R2,500 that do not match my contract and do not exist on my MTN profile.
Multiple calls, store visits, and queries have gone nowhere. Your own staff have told me this “looks like *****,” yet MTN has done NOTHING to stop it.
Because of MTN’s failure:
I am forced to move my salary every month to avoid losing money
I am now considering changing my bank account entirely
I will have to update ALL my debit orders (car, loans, insurance) a direct inconvenience caused by MTN
I never authorized this debit, yet Capitec Bank claims it appears “approved.” This points to serious issues within MTN’s systems and handling of customer information.
Let me be clear: I will not suffer financial disruption because of MTN’s incompetence.
My final demands:
Immediately stop all *****ulent debit attempts
Provide a full explanation and proof of this R2,500 charge.
Remove any unauthorized debit mandates linked to my account
Cancel my 24-month pocket router contract (30 Dec 2025) with NO penalties
If this is not resolved urgently, I will escalate this matter legally for *****, unauthorized use of my banking details, and damages caused.
MTN, fix this before it goes further.