MTN *********** now I have to bear the brunt!

I am past livid! I had an additional account for my mother. She passed away in July 2020. As the contract was still active, I gave the number to my daughter to use until it was pass the the contract date. In April 2023, I phoned to CANCEL the number ***. I was told that after the 5 May 2023 , I will NOT be charged anymore!

In 2023 I closed my account and transfered my number to my husband's Business account.

Now that their is ***** on my credit card , my bank is unable to issue me with another one as MTN has listed me!!

Because if YOUR staff that cannot or don't know HOW to do their job, I am the one sitting now with this problem.

Please go and listen to the recording made of my call to cancel this number to your customer services in April 2023.

I then was debited with another R60 after that. I stopped the amount and advised you of such and to ensure this is canceled.

Obviously no one did anything about this!

Kindly sort this out.

Regards MSB Geldenhuys ( Mrs.)