JD
Jeffrey D
1 reviews | Active since Sept 2018
11 Sept 2018, 05:28
MTN not yet given monthly data, minutes, sms as per contract
On contract with MTN. The monthly bundle allocations has not yet been given to me, now 4 days of phone calls and emails but not yet resolved. I am unable to use my phone to call, sms or receive emails. Please resolve urgently, I can no longer be told the ticket is still open but out of SLA.
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
11 Sept 2018, 13:48Good day
Thank you for bringing this matter to our attention.
We will investigate and provide you with feedback.
Warm regards
Sizwe Schoeman
Complaints Management team
MTN South Africa's reply11 Sept 2018, 13:48
Official
Good day
Thank you for bringing this matter to our attention.
We will investigate and provide you with feedback.
Warm regards
Sizwe Schoeman
Complaints Management team